Effective Date: 10/04/2025
1. Introduction Welcome to Sarsen Tools. These terms and conditions govern your use of our website, products, and services. By using our site, purchasing products, or accessing any content, you agree to comply with these terms. If you do not agree with these terms, please do not use our site.
2. About Us Sarsen Tools is a UK-based supplier of high-quality tools for professional and DIY use. Our website provides information about our products, services, and related content.
3. Website Usage
- You must be at least 18 years old to purchase from Sarsen Tools.
- You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others.
- We reserve the right to modify, suspend, or discontinue any part of the website or its content without notice.
4. Product Information
- All product descriptions, prices, and availability are subject to change without notice.
- While we make every effort to ensure the accuracy of the information on our website, we cannot guarantee that all product details are free of errors or omissions.
- Product images are for illustrative purposes only. The actual product may differ in appearance.
5. Ordering and Payment
- When you place an order through our website, you are making an offer to purchase the items in your cart. We reserve the right to accept or reject any order.
- Payment is due at the time of purchase. We accept Paypal/ or Bank card.
- All prices on the website are listed in GBP, and include applicable taxes, unless stated otherwise.
6. Shipping and Delivery
- We offer shipping to the UK. Shipping costs are calculated at checkout based on your location and the size of your order.
- Delivery times vary depending on the delivery method and your location. Estimated delivery times are provided at checkout.
- Sarsen Tools is not responsible for any customs duties, taxes, or other fees associated with international shipments.
7. Returns and Refunds
- We accept returns within 30 days of delivery. To return an item, it must be unused, in its original packaging, and in resalable condition.
- If you receive a defective or incorrect item, please contact us within 14 days of receipt for a full refund or replacement.
- Refunds will be processed to the original payment method.
8. Warranty
- Our products come with a 1-year warranty [unless extended as per extension policy] against defects in materials and workmanship. This warranty does not cover damage caused by misuse, abuse, or normal wear and tear.
- To make a warranty claim, please contact us with your proof of purchase and a description of the issue.
9. Limitation of Liability
- Sarsen Tools will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
- Our liability is limited to the purchase price of the product or service in question.
10. Privacy and Security
- We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and store your data.
- We use secure payment methods to ensure your transaction information is protected.
11. Intellectual Property
- All content on the Sarsen Tools website, including text, images, logos, and videos, is the property of Sarsen Tools or its licensors and is protected by copyright and trademark laws.
- You may not use any content from our website for commercial purposes without obtaining prior written consent from us.
12. Governing Law These terms and conditions are governed by the laws of England, and any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England.
13. Changes to Terms We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after changes are posted, you agree to accept the modified terms.
14. Contact Us If you have any questions or concerns about these terms and conditions, please contact us at:
Sarsen Tools
SSI HOUSE, Fordbrook Business Centre, Pewsey, SN9 5NU
Email: mail@sarsentools.co.uk